A WeBase Brandings product

Every interaction.
A better relationship.

EngageBase unifies customer feedback, online reputation, loyalty and marketing — so every branch earns more reviews and keeps more customers.

Retail storesRestaurantsHotelsClinicsSalonsShowrooms

Platform

Everything after “How was your visit?”

From the first tap at the billing counter to the loyalty reward that brings them back.

Tap-to-review NFC & QR

Cards, stands and posters linked to each branch. Re-point them any time without reprinting.

Honest three-way reviews

Every customer gets the same choice — public review, private feedback, or both. No review gating.

AI review assistant

Turns a customer’s own ratings and words into drafts they edit and publish themselves.

Service recovery inbox

Instant alerts, assignment, replies and auto-escalation for unresolved complaints.

Customer CRM

Profiles, segments, consent records and visit history across every branch.

Digital loyalty

Stamp, points, tier and gift cards in Apple & Google Wallet — no app download.

Campaigns & automation

WhatsApp, email and Wallet updates that respect opt-in and opt-out.

Proximity engagement

Location-relevant Wallet passes that surface near your store on supported phones.

Ready to hear from every customer?

Set up your branches, print your QR codes and start collecting feedback today.

Get started free